This week in class, we talked about virtual and augmented reality. Before this class I knew what virtual reality was, but never really had a clear idea of what augmented reality was. Both virtual and augmented reality are being used to impact the future of the food industry. Virtual reality (VR) is a simulated real-world environment, augmented reality (AR) remains in the real world and uses a variety of hardware devices and extensions to give users a layered or multidimensional view of an object.

The main areas that are affected by VR and AR in the food industry are designed to reduce the costs of training and to enhance the customer experience. When looking at reducing the cost of training, Simulating the training with VR creates an excellent simulated but noticeably unrealistic environment. When using this type of training the chefs can then visualize the process and the details looking at a single screen, requiring only one video to instruct any number of chefs. When using VR and AR on the marketing end for the food industry, in order to get customers to come to your restaurant, it requires creating a visual experience using VR and AR that is memorable and motivational to the consumer. Here are two examples of Coca Cola using VR and AR in their marketing campaigns.

We can see that VR is an experience, AR is an immersive experience and more interactive for the customer. AR has extended itself into connecting the physical world with the virtual world. This shows us a whole new world for marketing speaking in terms with connecting with the customer. In this example, companies are making video games available to customers on their cereal boxes.

Today and moving forward, technology is going to be enhancing our overall experience as a customer. For example, tequila manufacturer Patron has already taken this bold step. The company recently launched a 360-degree video showing the entire tequila manufacturing process, from harvesting the agave plant to bottling the drink. Sure, pictures and videos are fine when it comes to choosing where you want to eat, but AR is so much better.